Calee Terms of Use
These Terms of Use apply to Calee as a whole – Calee Home and the Calee display, the Calee mobile app including signed-out Guest mode, the Calee Portal and organisation services, public and shared Calee calendars, and Calee’s public websites.
1. Acceptance of these Terms
By creating a Calee account, or by using a Calee service described in section 3, you agree to these Terms of Use (“Terms”). If you do not agree to these Terms, you should not use the Service.
If you are using the Service on behalf of a household, school, club, business or other entity, you confirm that you are authorised to accept these Terms on its behalf.
If you are under 18, you should use Calee with the involvement of a parent, guardian, or the school or organisation that provided it to you.
2. Who we are
Calee is operated by:
My Calee Pty Ltd
WA 6053, Australia
ABN 25 674 810 916
Email: info@calee.com.au
Website: https://calee.com.au/
3. What these Terms cover
These Terms apply to the Calee service as a whole (the “Service”), including:
- Calee Home and the Calee display – the software and services that run on and support a Calee display in a household or organisation.
- The Calee mobile app – for iPhone and Android, whether used with a Calee account or in signed-out Guest mode.
- The Calee Portal and organisation services – including services provided to your organisation at https://portal.calee.com.au or another Calee service address.
- Public and shared Calee calendars – including shared calendar pages and event links.
- Calee’s public websites – including https://calee.com.au/.
Not every section applies to every user. A section that describes a particular service or feature applies only where you actually use it.
These Terms cover your use of the Service. The separate Purchase Terms govern the sale of a Calee display, and the separate 3-Month Satisfaction Guarantee is an additional consumer promise. How we handle personal information is described in the Privacy Policy.
4. Calee accounts and eligibility
Some parts of the Service require a Calee account. Where you create a Calee account directly, you agree to:
- Provide accurate account details and keep them up to date
- Keep your login credentials confidential and not share your account with others
- Take reasonable care of any device that stays signed in to your account
- Tell us, or your organisation, promptly if you suspect unauthorised access
Where your account is provided through a school, club, business or other organisation, that organisation manages account creation, roles and permissions, and may deactivate or remove your account.
You are responsible for activity that occurs under your account, except to the extent it results from our failure to take reasonable care.
5. Households and Calee Home
Calee Home is designed for shared use by the members of a household. If you set up or administer a household, you are responsible for who you invite to it and for what they can see and change, and you should only add people whose personal information you are entitled to include.
People in a household can generally see and, depending on their permissions, change shared household content such as calendars, tasks, chores, shopping lists and meal plans. Content shown on a Calee display is visible to anyone physically present, so choose what you put on a shared display accordingly.
6. Organisations, supplements and signed agreements
Where Calee is provided to you through a school, club, business or other organisation, that organisation is our customer and is responsible for:
- Managing user accounts, roles and permissions
- Determining what data is stored or shared within the Service
- Ensuring compliance with applicable laws and sector-specific regulations
- Informing its users about relevant internal policies and procedures
How these Terms fit with other Calee terms
These Terms are the general baseline for using Calee. They are not the only terms that can apply, and they are not a substitute for a commercial agreement that an organisation has negotiated with us. Three other things can apply alongside them:
- A product or sector supplement. We may publish a standard set of additional terms for a class of customers – for example business or education use. Where a supplement applies to a service you use, it forms part of the terms for that service and prevails over these Terms to the extent stated in that supplement. Any such supplement will be published on this website; if none is published for your service, none applies.
- A separate written agreement. An organisation may have its own agreement with My Calee Pty Ltd – for example a services agreement, a data-processing agreement, school-specific provisions, a service-level agreement or an order form. Where one exists, it applies according to its terms and prevails over these Terms to the extent that it expressly governs the same subject matter and is inconsistent with these Terms. These Terms continue to apply to everything that agreement does not cover.
- Rights and obligations that cannot lawfully be excluded. These sit above all of the above and are never displaced by any of them. See section 17.
Two things follow, and both matter:
- Not every organisation has a separate agreement. Many organisations use Calee on these Terms alone. Nothing here should be read as implying that a particular organisation has, or needs, its own agreement.
- An organisation’s negotiated terms apply to that organisation, not to everyone. If you use Calee directly as a household, a commercial agreement between us and some other school, club or business has nothing to do with you. Your terms are these Terms, plus any supplement that applies to a service you use.
Where a separate agreement or a supplement does apply, the order of precedence is: rights and obligations that cannot lawfully be excluded, then that separate written agreement, then any applicable supplement, then these Terms – each prevailing over the ones below it only so far as it actually governs the point in question.
A separate agreement is between My Calee Pty Ltd and that organisation. We do not publish it here, and centralising Calee’s public legal documents on this website does not change, replace or override it.
7. Guest mode and public calendars
The Calee mobile app can be used in signed-out Guest mode without a Calee account. In Guest mode you can subscribe to calendars whose addresses you provide, and those subscriptions are held on your device. These Terms still apply to your use of the app in Guest mode.
Where you share a Calee calendar publicly, or share a link to a single event, anyone with the link can view it without signing in. You are responsible for deciding what to share publicly and for having the right to share it. You can stop sharing at any time, but you cannot recall information someone has already seen or copied.
Guest mode and public calendar pages do not create a Calee account and do not require one.
8. Acceptable use
You must not use the Service to:
- Upload or share illegal, harmful or defamatory content
- Infringe the intellectual property or privacy rights of others
- Harass, bully or abuse other people
- Store or share personal information about others without a lawful basis
- Attempt to gain unauthorised access to systems, accounts or data
- Reverse engineer, decompile or circumvent security features, except to the extent the law permits
- Interfere with the operation of the Service, including by introducing malicious code or placing an unreasonable load on it
- Send spam or other unauthorised communications
We may suspend or restrict access to the Service where we reasonably suspect misuse or a breach of these Terms.
9. Your content
You, or where applicable your organisation, keep ownership of the content you put into the Service – including calendar events, tasks, chores, shopping lists, meal plans, files and photos.
You grant us the permission we need to host, store, back up, transmit, display and otherwise process that content for the purpose of operating and supporting the Service for you, and to do the things described in the Privacy Policy. That permission ends when the content is deleted from the Service, subject to backups being overwritten in the ordinary course.
You are responsible for the content you add and for having the rights necessary to add it. We do not routinely monitor content, but we may remove content that breaches these Terms or the law.
Keep your own copy of anything you cannot afford to lose.
10. AI-assisted features
Some parts of the Service use artificial intelligence to provide features such as calendar summaries and draft events created from an image you submit. Where you use one of those features:
- AI output is generated automatically and may be incomplete or wrong
- It is provided for convenience only and is not authoritative
- It must not be relied on as legal, medical, safety or professional advice, or as the only source of truth for an important date
Official information published by your household, school or organisation always takes precedence over AI-generated content. Section 6 of the Privacy Policy describes which AI-assisted features exist and what is sent to the AI provider.
11. Third-party services
The Service is built on and integrates with software and services from third parties, including hosting and infrastructure providers, email and notification providers, an AI provider, and calendar providers such as Google, Apple and Microsoft where you choose to connect them.
Where you connect a third-party service, your use of that service continues to be governed by its own terms and privacy policy. We are not responsible for the content, availability or behaviour of third-party services outside our reasonable control, or for a third party changing or withdrawing an interface Calee relies on.
12. Service availability and changes
We aim to provide a reliable service, but we do not guarantee uninterrupted or error-free operation, immediate correction of every defect, or any specific performance level unless separately agreed in writing.
The Service may be temporarily unavailable because of maintenance, upgrades or circumstances beyond our control. We try to schedule planned maintenance to minimise disruption.
We may add, change or remove features over time. Where we make a change that we reasonably consider materially adverse to you, we will give you reasonable advance notice before it takes effect, unless the change must be made immediately for one of the reasons below. A change applies from the date it takes effect and is not applied retrospectively.
If a materially adverse change affects a paid plan you or your organisation hold, you may stop using the affected service and cancel that plan before the change takes effect, and we will refund the unused portion of any fee you have paid in advance for the period after cancellation. This paragraph applies to ongoing paid plans; it does not apply to a Calee display you have bought outright, which is covered by the Purchase Terms and the 3-Month Satisfaction Guarantee.
We may act immediately and without advance notice where it is reasonably necessary to protect the security, integrity or availability of the Service, to stop misuse, or to comply with the law. Where we do, we will tell you as soon as we reasonably can.
13. Buying a Calee display
The sale of a Calee display is governed by the separate Purchase Terms, and is additionally covered by the 3-Month Satisfaction Guarantee. These Terms of Use govern the Calee software and services that the display uses.
14. Fees, plans and trials
Some Calee services are provided at no charge, and others under a paid plan, trial or other commercial arrangement. Where you or your organisation take a paid plan, the applicable fees, billing cycle and commercial terms are those set out at the point of purchase or in the relevant written agreement, and are not fully set out on this page.
Unless a written agreement says otherwise, fees already paid are not refundable except where a refund is required by law, or under the Purchase Terms, the 3-Month Satisfaction Guarantee or section 12 of these Terms. Trials may be time-limited and may be changed or withdrawn.
We will not increase the fee for an ongoing paid plan without giving you reasonable advance notice before the new fee takes effect. A price change does not apply to a period you have already paid for. If you do not want to continue at the new fee, you may cancel the plan before the change takes effect.
15. Suspension and termination
You may stop using the Service at any time, and may close a Calee account you created.
We may suspend or terminate access to the Service, or part of it, where:
- There is a breach of these Terms or another applicable policy
- It is required by law, regulation or a competent authority
- It is necessary to protect the security, integrity or availability of the Service
- The commercial agreement with your organisation ends
Before suspending or terminating access we will give you notice and a reasonable opportunity to fix the problem, unless it is reasonably necessary to act immediately – for example to protect the security, integrity or availability of the Service, to stop misuse or harm to another person, or to comply with the law. Where we act immediately, we will tell you as soon as we reasonably can and explain what you can do about it.
Any suspension or termination will go no further than the circumstances reasonably require: where suspending part of the Service, or a single account, is enough, we will not suspend more than that. We will restore access once the reason for the suspension no longer applies. If you think we have got it wrong, contact us and we will review it.
Where access ends because the arrangement between us and your organisation has ended, that is a decision about the organisation’s account rather than about you. Schools and organisations manage their own users’ access and may deactivate or remove accounts.
Closing an account or ending a plan may delete the content held in it. Export or keep a copy of anything you want before that happens. Where we are ending your access rather than you closing your own account, we will give you a reasonable opportunity to export your content first, unless the law prevents us or the circumstances make that impossible.
16. Intellectual property
Except for content provided by users or organisations, all software, user interfaces, branding, documentation and other materials associated with the Service are owned by My Calee Pty Ltd or its licensors. We grant you a personal, non-exclusive, non-transferable licence to use the Calee software for its intended purpose while these Terms apply.
You must not use My Calee Pty Ltd’s trade marks or branding without prior written permission, except as reasonably necessary to use the Service.
17. Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.
Nothing in these Terms excludes, restricts or modifies any right, guarantee or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. If anything in these Terms is inconsistent with such a right, guarantee or remedy, that right, guarantee or remedy prevails and the inconsistent wording does not apply to that extent.
Where the Australian Consumer Law permits us to limit our liability for a failure to comply with a consumer guarantee – which it does not do for goods or services of a kind ordinarily acquired for personal, domestic or household use or consumption – our liability is limited, at our option, to resupplying the services or paying the cost of having them resupplied.
In other words: if you are a household or personal user of Calee, the limitation in the paragraph above does not cut down your consumer guarantee rights, and the remedies available to you are those the Australian Consumer Law gives you.
18. Disclaimers
Section 17 comes first: nothing in this section applies to the extent it would exclude, restrict or modify a right, guarantee or remedy that cannot lawfully be excluded. Subject to that, and to the extent permitted by law, the Service is provided “as is” and “as available”, without warranties beyond those the law provides.
Without limiting that, and subject to section 17, we do not guarantee that:
- The Service will meet every requirement of every user or organisation
- The Service will be free from interruptions, errors or security incidents
- All data will be preserved without loss or corruption
19. Limitation of liability
Section 17 comes first here too. Subject to it, and to the extent permitted by law, My Calee Pty Ltd and its directors, employees and agents are not liable for:
- Indirect, special, incidental or consequential loss
- Loss of data, business, revenue or profits
- Loss arising from reliance on an incorrect calendar entry or on AI output
- Loss caused by a third-party service outside our reasonable control
These exclusions apply only so far as the law allows them to. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including under the Australian Consumer Law, or liability for fraud, or liability for death or personal injury caused by our negligence.
20. Changes to these Terms
We may update these Terms from time to time to reflect changes in the Service, legal requirements or business practices. The “Last updated” date at the top of this page indicates the most recent revision.
Where a change is material, we will give reasonable advance notice before it takes effect – for example by a notice in the Service, on this website, or by email where we have your address – unless the change must be made immediately to comply with the law or to protect the security of the Service. Minor changes, such as corrections and clarifications, take effect when published.
An updated version of these Terms applies to your use of the Service from the date it takes effect. It is not applied retrospectively to your earlier use. If you do not want to be bound by an updated version, you can stop using the Service and close your Calee account, and where an ongoing paid plan is affected, section 12 applies.
How acceptance currently works. Calee does not record an acceptance of these Terms against your account: there is no acceptance checkbox, no stored version identifier and no acceptance timestamp, and opening a link to this page is not treated as consent to anything. Your agreement to these Terms arises from creating an account or using the Service, as described in section 1. We are telling you this so the position is clear rather than implied.
21. Governing law
These Terms are governed by the laws of Western Australia, Australia, without regard to conflict-of-law principles. Disputes arising out of or in connection with the Service or these Terms are subject to the non-exclusive jurisdiction of the courts of Western Australia. Nothing in this section takes away a right you have to bring a claim in another place where the law gives you that right.
22. Contact
If you have questions about these Terms or the Service, please contact:
My Calee Pty Ltd
Email: info@calee.com.au
Support: support@calee.com.au
Website: https://calee.com.au/